ForexGen Trading Support

Trading Support
Dealing Rooms
ForexGen dealing desk representatives are available during trading hours - 24/5 from Sunday 6:00pm EST to Friday at 2:00pm EST.
You are encouraged to contact the dealing room by phone in these situations:
If you are not able to access the internet.
Failing to receive a confirmation on an online order.
Failing to connect to ForexGen server.
Whenever the trader asks for trading support, our team checks if the trader has performed the trading factually in order to facilitate the trading process and make it faster. Please pay attention to the following instructions before calling the trader support in the trading call center.
1. Your account number (visible in your Summary Report under ACID). While the User ID number is unverified.
2. Determine whether the order is a Market Order or a Limit Order and the number of units and the desired currency pair. ForexGen provides the trader with a factual changing quote stream. The prices can be changed more than three times at every second. Consequently the Market Orders will be maintained according to the current price the order was placed. for more informations...

Exchanges Around the World with ForexGen

Technology has fueled the growth of global trading over the past decade, fostering dreams of a single universal marketplace. Yet, investors who have diversified their portfolios across borders and product lines might not always know how their orders are handled on a multiplicity of exchanges and market centers around the globe.
Rules and trading technologies differ significantly not only from one country to the other, but often from one exchange to the other. Rules change frequently too, as exchanges continue to evolve from members-owned monopoly utilities into competitive execution businesses.
ForexGen LLC , which provides direct access to over 50 exchanges and market centers around the world, has incorporated these various exchange rules in its SMART-routing technology to ensure that customers obtain true best execution, no matter what product they trade or where they trade it.
The business of the exchanges is in flux, due to heightened competition and the consolidation trend inherent to a utility-type sector. A number of exchanges have already demutualized and turned themselves into for-profit corporations, some of which are publicly traded. Other markets are merging to better compete in a low-margin business where innovations require substantial investments.
U.S. exchanges face important regulatory challenges as well, with the Securities and Exchange Commission mulling crucial reforms to modernize U.S. capital markets in the 21st century. for more informations....
The proposed Regulation NMS would acknowledge the advance of electronic trading and likely force the remaining floor-based securities exchanges to alter their model in order to remain competitive. In anticipation of the changes, the New York Stock Exchange has already submitted a proposal for a new hybrid model.
An even bigger challenge may come from the SEC concept release on self-regulatory organizations. It questions the أ¢â‚¬إ“advisability of implementing enhancements to the current SRO system or pursuing an alternative regulatory model, which could lead to a single independent regulator with no business ties to the exchanges. Without a regulatory franchise, exchanges would be businesses fighting for customers.ForexGen has followed how trading began and is still evolving on the major venues that its Universal platform accesses via broadband to trade equities, exchange-traded funds (ETFs), options, futures, foreign exchange and bonds. With Universal, ForexGen provides a gateway to global markets and multiple products from a single account in a single currency.read more....

Open Live Account with ForexGen

ForexGen offers the swap-free accounts. Swaps will not be applied to ForexGen accounts.
Mini Account
Min Acc. Size $ : 250
Rec Acc. Size : 1000
Max Acc. Size $ : 2500
Swap/Comm : n/a
Lots Available : mini-micro
Lot Size : 10,000 unites for mini lot and 1000 unites for micro lot
Leverage : From 1:200 up to 1:500
Trading symbols : 24 major and cross forex spots+ silver and gold
Spread Majors : Fixed 2 pips sprea
Spread Crosses : Fixed (3+ pips spread)
Pip Value for spots : $1 Per Pip -mini lot and $ 0.1- micro lot
News & Charts on platform : Yes
Lot Margin : ($ 50-mini and $ 5- micro lot) with leverage 1:200, ($ 33.33- mini and $ 3.33- micro lot ) with leverage 1:300,($ 25- mini and $ 2.5- micro lot ) with leverage 1:400($ 20- mini and $ 2- micro lot ) with leverage 1:500
Trading execution : Dealing Desk Enabled, OTC execution.read more

Active traders who wish to enjoy the Forex trading advantages can work with the ForexGen account. ForexGen provides leverage up to 500:1 and 100,000 - 10,000 Trade Sizes. Open an account with as little as $250.
ForexGen offer swap-free accounts. Swaps will not be applied to ForexGen accounts.
ForexGen will not charge a fee of per traded lot round turn.

ForexGen Customer support

Customer Support
We provide a full time assistance service to support our customer in dealing easily with ForexGen trader software. Even if you face any problem during downloading or setting up the software, we will help you overcoming it.We provide the trader with full scale demonstrations and troubleshooting for technical problems
Calling the dealing room is restricted to placing orders, no support or help desk issues are permitted to be placed through the dealing room numbers. These numbers are extremely busy and only attended by dealers who will not handle any other kind of issues.
Request call back. Please specify your details and comments or inquiry then we will contact you
We are committed to your privacy.
Live On-line Support we are available during trading hours on the Internet via Live Person Chat. Click here to initiate a conversation.

ForexGen Pooling Services :

ForexGen Pooling Services aggregates trading accounts without commingling of balances for the purpose of overnight investment and earnings calculation. Long balances are first used to self-fund accounts in overdraft, and domestically, the net excess is automatically invested in one of many overnight investment options. Pooling provides account-level autonomy combined with centralized liquidity management. The service is supported by flexible account-level earnings calculation, earnings distribution and automated reporting.
Throughout our global network, ForexGen offers a full range of pooling options where local regulations permits. These options consist of fully notional single and multi-entity pooling, cross-border pooling and hybrid structures that combine physical sweeps and notional pooling. Multi-currency pooling is also available.
Why use ForexGen Pooling Services?
Utilize internal cash for self-funding opportunities
Enhance earnings on credit balances and reduce overdraft charges
Decrease administrative costs associated with sub-accounting and posting of inter-company interest.
All cash management arrangements, including pool implementations, are subject to the satisfaction of legal, tax and credit due diligence. The client will be required to sign a cash management agreement with ForexGen. ForexGen does not provide advice on the fiscal issues related to treasury structures and recommends that all clients consult with their legal and tax advisors prior to entering into any pooling arrangement.
Read more through http://institution.forexgen.com/institutional/forexgen-pooling-services.html